Privacy Policy – Panam Restaurant & Bar | Royal Albert Dock, Liverpool

 

INCABROOK LTD T/A PANAM RESTAURANT & BAR 

PRIVACY AND GDPR POLICY 

 

Privacy and GDPR Policy Update – Effective June 2026

This privacy policy outlines how Incabrook Ltd (T/A Panam Restaurant & Bar) collects, uses, and protects your personal data in compliance with the updated 2026 GDPR regulations.

We are committed to safeguarding your privacy and ensuring your data rights are respected under the new legal framework.

  1. Introduction

This Privacy and GDPR Policy governs your use of our website and services. It explains your rights under the 2026 GDPR, including data access, rectification, erasure, restriction, portability, and objection. By continuing to use our site, you agree to the terms outlined herein.

  1. What We Collect

We may collect the following personal data:

  • Name and contact details (including email, phone number, address)
  • Job title and professional information
  • Demographic data such as postcode, interests, preferences
  • Customer survey responses and feedback
  • Payment details (processed securely)
  • Usage data such as browsing patterns and device information
  • Cookies and tracking technologies
  1. How We Use Your Data

Your data is used to:

  • Provide, personalize, and improve our products and services
  • Communicate with you about your account, orders, or inquiries
  • Send promotional content, offers, and updates (only if you have opted in)
  • Conduct market research and improve user experience
  • Comply with legal obligations and enforce our policies
  • Ensure security and prevent fraud or unauthorized access
  1. Legal Basis for Processing

We process personal data based on:

  • Your consent (which you can withdraw at any time)
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests, such as improving our services, provided such interests do not override your rights
  1. Your Data Rights Under the 2026 GDPR

You have enhanced rights, including:

  • The right to access your data
  • The right to rectification of inaccurate or incomplete data
  • The right to erasure (“right to be forgotten”)
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent at any time
  • The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at the details below.

  1. Data Sharing and Third Parties

We do not sell or rent your personal data. We may share data with trusted third parties for:

  • Service provision (e.g., payment processors, delivery services)
  • Legal compliance and law enforcement
  • Business transfers (e.g., mergers)
  • With your explicit consent

All third parties are bound by confidentiality and data processing agreements.

  1. Data Security

We implement appropriate technical and organizational measures, including encryption, access controls, and secure storage, to protect your data against unauthorized access, alteration, or loss.

  1. Cookies and Tracking Technologies

We use cookies to enhance your experience, analyze web traffic, and personalize content. You can manage cookie preferences through your browser settings. Some cookies are necessary for website functionality.

  1. Data Retention

We retain your personal data only as long as necessary for the purposes outlined, including legal obligations. When no longer needed, data is securely deleted.

  1. International Data Transfers

If your data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data rights.

  1. Changes to This Policy

We may update this policy periodically to comply with new regulations or operational needs. The latest version will be posted on our website with the effective date. We recommend reviewing this policy regularly.

  1. Contact Us

For questions, to exercise your rights, or request a copy of your data, please contact:

Incabrook Ltd (T/A Panam Restaurant & Bar), Head Office: Whitchurch Road, Spurstow, Cheshire, CW6 9TD

Your rights regarding your Personal Information

You have certain rights regarding your Personal Information.

We summarise these below:

If you want to access all your Personal Information or specific Personal Information we will process your request as quickly as possible and without undue delay. 

Please note that there are certain limited exceptions to your right to access personal data such as if it would involve disclosing the personal information of another person who has not consent to such disclosure, if disclosing Personal Information would prejudice on-going negotiations with you, information relating to the prevention or detection of crime or apprehension or prosecution of offenders, management information and information covered by legal privilege.

Please note that there are exceptions such as where we need to retain Personal Information for legal reasons e.g. where necessary for the establishment, exercise or defence of any legal claims or where we have another legitimate business reason for retaining Personal Information.

  • Right to restrict or object to processing: if you want to stop receiving special offers, discounts, news and information from us, either:
  • simply click on “unsubscribe” at the foot of the email or text and we will take you offour marketing and promotions list.
  • How to make a data protection complaint: if you have concerns about how we use your personal information, you have the right to make a complaint directly to us.

You can do this by emailing us at enquiries@panamliverpool.co.uk

When you contact us, please explain:

  • what your concern is, and
  • any relevant details to help us investigate

Incabrook Ltd

Whitchurch Road

Spurstow

Cheshire

CW6 9TD

Or by emailing us at: enquiries@panamliverpool.co.uk

Retention of Personal Information – Updated: JULY 2026

We will keep your data for as long as necessary to carry out the purpose for which we collected it.

If we have had no online contact from you (e.g. logging onto free Wi-Fi, made a reservation, using your offer, ordering vouchers or taking up special offers and promotions) for 3 years, we may delete your Personal Information.

If at any time you wish to opt-out of receiving special offers and promotions, restrict our processing of your Personal Information, or ask us to erase your Personal Information, please see your rights regarding your Personal Information above.

Email: enquiries@panamliverpool.co.uk

Phone: [0151 702 5831]

Effective Date: June 2026